The problem has been described in this forum and confirmed by many users weeks ago. The issue has been resolved. The concern I have, and I imagine others may have, is that there seems to be no way of opening bug reports. As such, users are in the dark as to whether the issue is being worked on. For known bugs, it would save users a lot of time by communicating to them en masse what the bug is and what the workaround is. Instead the onus is placed on the users to search forums for issues. For such a critical application like this, the user experience is lacking--again placing the onus on many users to discover the same bug instead of actively communicating out to users. That is the sort of support that makes me consider an alternative application. By the way, I am not using the free online version, either. Thank you.
