@ jkairys wrote:
I have this same problem with my Catalina MacOS, TTAX deluxe 2021. Deleting the the plist did nothing (all it has stored is my name, macintosh model and user) and I have no intuit keys stored in the keychain.
Turbotax does not appear to let me load it's deductible summary entries manually. I spent hours loading items into it's deductible and I don't want to load them again into TTAX.
I can update TTAX deluxe app and I can log into it's deductible, so I have connectivity...
[Oops! TurboTax @ Katina S and I were typing at the same time.😁]
If you don't get suggestions in this user forum, here's how to phone the folks at TurboTax Customer Support for assistance.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
