If you chose to have your TurboTax fees paid out of your refund, TPG is the financial institution that TurboTax uses to process the payments and refund. Since the fee is obviously not $2,000, this means the IRS made changes to your refund.
You should have received a letter from the IRS telling you why your refund amount was changed. The two most common reasons so far this season are:
- You did not enter that you received the stimulus payment in TurboTax, so your return said you were getting the money back, but the IRS caught it and said, no, you already received it.
- If you look at line 30 of your 1040 and it shows an amount there, and you already received the $1,400 per person last year when they sent out the stimulus payments, this is likely the reason.
- You did not report the full amount of your Advanced Payments for the Child Tax Credit that you already received. Again, the IRS will catch this and make the changes to your return.
You should look for a letter from the IRS and if you do not have one or do not receive one, you would need to call the IRS at 800-829-1040 as no one else would have the answer as to why your refund was reduced.
@smith_doug
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