First, "Revisit" the "Mortgage interest" topic and delete the form 1098 and click "done" to clear all the entries and start over. Click the "Online" tab at the top of the page and "Check for updates."
Once completed and signed back in "Revisit" the "Mortgage Interest" topic.
Manually "type in yourself" the form information. For the follow on questions since you only have 1 form 1098 enter "Yes" this is the most recent form 1098. Answer the rest as applicable.
Once you have completed the entries select "Done." That should bring you to a "Needs Review" screen where you can enter the ending balance and any special situations.
Hopefully this now calculates properly. If not, go to the "Forms View".
Then in the "Forms View" click and open the "Home Int Wkst (lender name)." Scroll down to section G and see what is showing for interest and points. Glance through the rest of the form and ensure what is checked/entered matches your situation.
Post any disconnects you find here and someone may be able to help troubleshoot a bit more.
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