Since we can't see your tax return in this forum, you could Delete Form 8812 from your return, then go back through the the My Info section to be sure your children are entered correctly there (SSNs and birthdates, etc.).
If so, then go through the Child Tax Credit section from beginning to end, paying close attention to your entries.
Are you required to file Form 8862 for the Earned Income Credit? If so, you need this for the Child Tax Credit also.
Click this link for more info on How to Enter CTC Advance Payments.
Here's some info from the IRS on the Child Tax Credit that may help you.
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