To verify, you followed these steps below but it doesn't show the correct foreign income on line 26:
- Login to your TurboTax Account
- Click on "Search" on the top right and type “foreign income”
- Click on “Jump to foreign income”
- Continue through the questions
You can contact TurboTax for more detailed help: What is the TurboTax phone number?
Or it might be helpful to have a TurboTax ".tax2021" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions:
- From the left menu select Tax Tools.
- Then select Tools below Tax Tools.
- A window will pop up which says Tools Center.
- On this screen, select Share my file with Agent.
- You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number.
- Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.
We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.
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