Deductions & credits

This may come a a bit of a shock to you, but the screen I get after hitting continue on the standard deduction screen is other tax situations.  Then it goes on to the e-file screen where I get caught in that stupid infinite loop, and my taxes never get filled.  Your workaround fixes are worthless.  I gave you a week to fix this.  My next step is demanding my money back.  If I don't get that, I'm  contacting local media to get involved and the consumer fraud division of the district attorney's office.  After spending 12 hours if my time on this I don't think that's unreasonable for a problem you seem to be unable or unwilling to fix.