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Deductions & credits
This may come a a bit of a shock to you, but the screen I get after hitting continue on the standard deduction screen is other tax situations. Then it goes on to the e-file screen where I get caught in that stupid infinite loop, and my taxes never get filled. Your workaround fixes are worthless. I gave you a week to fix this. My next step is demanding my money back. If I don't get that, I'm contacting local media to get involved and the consumer fraud division of the district attorney's office. After spending 12 hours if my time on this I don't think that's unreasonable for a problem you seem to be unable or unwilling to fix.
‎February 12, 2022
10:00 AM