You can clear cache and cookies on a Mac using these steps:
- From the home screen, Select Settings > Safari.
- At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.
- Confirm when prompted.
However, this should not be necessary. The error is generated because, in 2021, everyone is being asked to confirm that they did not receive any Advanced Child Tax Credit payments even if they are not claiming any children on their return. To confirm you did not receive any advance payments:
- In the Personal section of your return, go to Deductions & Credits
- Scroll down to You and Your Family and click Revisit/Start next to Child and Other Dependent Tax Credit
- Click Continue
- Answer Let's start with where you spent the most time in 2021.
- Answer No to Did you receive any advance Child Tax Credit payments in 2021?
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