@NettyO8 wrote:
I’m having the same exact issue and don’t know if I should file or not. These other people don’t understand and think we don’t know that we already received half of the child credit but we should be getting the other half and it’s not showing up. Very frustrating
The other half is on your federal tax return, Form 1040 Line 28 as a refundable child tax credit. That amount is included in your federal tax refund or it has reduced the amount of federal taxes owed. It will be entered on the Form 1040 Line 28 regardless of which tax preparation software you use.
Click on Tax Tools on the left side of the online program screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.
Have you looked at your tax return?
