Deductions & credits

I'm using windows 11 and I get to the Its Deductible screen to do the import and I say yes I want to import and the program won't allow me to enter my credentials.  I can't click in the field.  I try and the cursor won't.  I thought it might be an issue where I didn't see the cursor but its not that either...I type and nothing populates the field.  Is it broken?