@srk4 2016? TurboTax never never knows about offsets to your federal or state refunds. The IRS or state does not tell TurboTax when a refund is seized for a debt you owe. When your refund was seized you should have received a letter from the IRS or state---whichever one seized it----that explained why your refund was taken. Contact either the IRS or state to see if they can give you the proof that your refund was taken.
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...
Not sure if anything about that would show up in your IRS account, but check it to see:
https://www.irs.gov/payments/your-online-account
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
