Deductions & credits

@nkeyes Broad statements that the software made a mistake are not helpful to anyone.   We have no way to know if you actually made your own user error (which is very common) or if something happened with the software that led to your problem.   Some details (without any of your personal information) could be helpful to others in the forum.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**