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Deductions & credits
@nkeyes We cannot see your tax return or your information. You have not provided any details to support the idea that TurboTax messed up your tax return. Lots of people made mistakes when they completed the section for the recovery rebate credit. The IRS has had to cross check every tax return with an amount on line 30 for the RRC. If they see that you already received the EIP payment(s) but claimed it again on line 30, they reduce your refund.
If you need to have a discussion with customer support:
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎September 23, 2021
7:34 AM