Good afternoon!
I am sorry your advanced payment on the child tax credit is still pending. Unfortunately the IRS has experienced a number of delays and issues involving this and other programs. Recent reports indicate that the IRS has a backlog of over 35 million tax returns to process.
If the Child Tax Credit Update Portal indicates your payment is pending eligibility, the IRS is reviewing your account to determine if you are eligible. Unfortunately there is no way to know how long it will take the IRS to complete their review.
During this time, you will not receive the advance child tax credit payments until your eligibility is confirmed. If the IRS cannot confirm the payments in 2021, you may claim the credit on your 2021 tax return when you file in 2022.
You can use this link to the portal to ensure that you are enrolled and see if any payments have been processed:
https://www.irs.gov/credits-deductions/child-tax-credit-update-portal
Kind regards,
fkbright
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