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Deductions & credits
@ sergeyweiss
In the first image you posted Tax Tools is present in the left menu column, and right below it is the tab for Tools.
In the second image, Tax Tools is not present in the left menu column because it may have opened on that screen while your return is not open enough. You would first have to click on the Tax Home tab and open your return to get the full left column menu to appear. If clicking on the Tax Home tab doesn't change anything, then what happens if you click the small "Back" link near the bottom of your image? Does the "Back link" take you back to a screen with the full menu?
You've been saying (in this thread and your other thread) that you are trying to download the "data file." You are at an unusual point in your return to be trying to download the *.tax2020 data file. You haven't yet said why you are wanting to download the 2020 data file prior to filing your return. It IS possible to get the data file prior to filing, but it's best to wait until AFTER your return has been efiled and accepted. After filing and accepted, the data file has additional info in it, so you would still have to download it again later for it to be up to date.
Or are you wanting to download the *.tax2020 data file so you can switch to 2020 desktop software (CD/download) to finish and file the return instead of finishing and filing in Online TurboTax?
Or are you using the wrong terminology? You've been saying "data file" without providing a reason, but are you merely wanting to review your return prior to filing? If so, you won't be able to use the data file without 2020 desktop software. If you just want to review your return before you finish filing in Online TurboTax, then you need to download a PDF of your return for the purposes of review--NOT a data file. We can tell you how to get a PDF to review, if that's the case.
In any case, if you prefer, you can talk in realtime to the folks at TurboTax Customer Support. In a conversation they can hopefully figure out exactly what and why you are wanting to do and talk you through the screens.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or you can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact