Deductions & credits


@Beefstu1 wrote:

I’m using web based on chrome, as well as the iOS app. 


Then since you are using the TurboTax online editions, there is no reason for the procedure in the TurboTax support FAQ not to work.  It has been used for years to remove the form 2441and in the 10 years I have been volunteering on the TurboTax forums, yours is the first where the procedure did not work.

 

You may not like this but it should get rid of this problem.  Clear your tax return and start over.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.