How old was the child you claimed? If the child was older than 16 at the end of 2020 you do not get the child tax credit. You only get the $500 credit for other dependents for a child who was older than 16 at the end of 2020. Or if the child was born in 2020 you have to say they lived with you the whole year, The child must have a Social Security number in order to get the CTC.
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