A child older than 16 is not eligible for the Child Tax Credit.
If the child is age 16 or younger and you did not receive the CTC then review your answers in the My Info section of the program. Check the child's date of birth, indicate the child lived with you for the Whole Year, that the child did NOT provide over one-half of their own support and that the Social Security number box for not valid for employment is NOT checked. If all answers are correct, then delete the child as a dependent and re-enter.
