2019 LookBack Option and Calulation of EIC Credit on 2020 Tax Return

I need more information on this "Look Back" option and how it then calculated and populated my credit of EIC for 2020 Taxes. It APPEARS as if my 2019 ACTUAL EIC amount was NOT entered. The program instead utilized my 2019 WAGES and AGI earned income to calculate a NEW EIC amount, which was actually $58 higher than given in 2019 due to some annual EIC raise??? My return was accepted on 2/11, as part of the IRS test batch, and I continue to wait for a DDD after 24 days now. IRS doesn't even show a return was filed, and MANY are said to have gone to ERRORS resolution department at IRS for errors in software.

 

Can ANYONE confirm whether or not this calculation of EIC is the correct way to compute my credit using lookback? OR was TT supposed to input exactly what I received in 2019, WITHOUT any increases? This calculation self-populated.

 

Since talking to IRS or getting any answers by calling them, we are pretty much attempting to find out what in the world we did wrong.