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Deductions & credits
There is clearly a bug in the software here. I noticed other bugs while filling out my taxes so not surprised about this, except I can't fix it. I have used TurboTax for 15+years and have filed returns for many individuals in the past, so I am not a newbie with taxes. I am simply trying to check a box that the software won't allow. I called Support after attempting to troubleshoot my self, and they were also not able to fix this, so the solutions provided aren't working.
I am able to provide an address under "My Info". The address is correct. What I can't do is select this as my primary residence. I have seen this same issue posted by many others TT users. I can't select "YES" under the EasyStep process nor can I select this when I go to the Form (Info Worksheet). This is extremely frustrating as I can't file my return until this is fixed.
Other posts detailing the same issue:
- https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/california-informatio...
- https://ttlc.intuit.com/community/taxes/discussion/i-keep-receiving-an-error-on-the-california-infor...
- https://ttlc.intuit.com/community/state-taxes/discussion/can-not-fix-entry-for-principal-residence-o...
As you can see, others are having the same issue.