Turbotax online is entering incorrect standard deduction

I filled out my 2020 taxes for Turbotax and "married filing jointly."  It is forcing us to take itemized deductions, even when I request switching to standard.  Also, the itemized deduction ends up being a lot less than the standard deduction (by over $10,000).

 

How can I force Turbotax to use the standard deduction??

 

I've clicked through the entire process again, and I don't see any other selections to change this.

 

I found several community forum posts which are related, but the options they mention are not available to me:

https://ttlc.intuit.com/community/tax-credits-deductions/discussion/my-spouse-itemized-deductions-we...

--> This one says "on the next screen you pick if you or your spouse itemized deductions" but that screen does not show up for me.

 

https://ttlc.intuit.com/community/accessing/help/how-do-i-change-from-the-standard-deduction-to-item...

--> This recommends the option I described above of forcing the deduction selection: "select Change my deduction."  However, even after I do that, when I print a copy of my return, I see that it kept the itemized deductions.