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Turbotax online is entering incorrect standard deduction
I filled out my 2020 taxes for Turbotax and "married filing jointly." It is forcing us to take itemized deductions, even when I request switching to standard. Also, the itemized deduction ends up being a lot less than the standard deduction (by over $10,000).
How can I force Turbotax to use the standard deduction??
I've clicked through the entire process again, and I don't see any other selections to change this.
I found several community forum posts which are related, but the options they mention are not available to me:
--> This one says "on the next screen you pick if you or your spouse itemized deductions" but that screen does not show up for me.
--> This recommends the option I described above of forcing the deduction selection: "select Change my deduction." However, even after I do that, when I print a copy of my return, I see that it kept the itemized deductions.