BillM223
Expert Alumni

Deductions & credits

No, I think the only solution is to speak to technical support to get them to push you a new version of the software. It is clear that your module, for whatever reason, will not update, so it is time to punt and start over with new software.

 

Grab your license code from the product packaging from wherever, and look up our support number at this TurboTax FAQ. Remember that you have paid for the software therefore have the right to phone support.

 

Ask them to push a new module of the software you bought to you. And, then, of course, you will have to apply plenty of updates, but that has fixed similar problems for others.

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