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Deductions & credits
@dporter22 wrote:
Thanks, but I had already tried those options several times and they didn't work, and I'm not starting the entire return all over again.
Turbotax has an algorithm or software problem for this question.
If the problem was systemic we would have hundreds of complaints on this forum for this issue. Yours is the only one I have seen since the 2020 online editions became available on December 4, 2020.
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