@lori-drozd wrote:
All of these things have been done. New child has a valid full SSN (no restrictions, and the "not valid for employment box is NOT checked). Stimulus dollars were found and recorded into the software from our bank account with a direct deposit from the IRS, I have double checked these numbers and they are 100% accurate. I have also back checked these numbers from what we should get based upon our income and the calculation, again, is correct. These numbers were based on 2019 return when we DID NOT have any dependents (children).
Since the above numbers do not reflect any child dependents in our stimulus payments, we are due the child-dependent portion. TurboTax does not find this and says the numbers are accurate and we are not due any additional stimulus monies.
As some background, our child is added, officially in TurboTax as a depended (completely accepted) and under the federal review we are listed and shown to receive the standard $2000 tax credit for a dependent child. Although TurboTax has identified the dependent for all other tax situations, it still fails to recognize additional stimulus payments for RRC on line 30, which should be both stimulus 1 & 2 to include a child dependent portion.
Suggest 2 more procedures that may help correct this problem.
Save the tax return and then close the TurboTax program. Re-start your computer. After the computer re-starts open the TurboTax program and go back through the sections of the return until you get to Federal Review, verify your entries and see if the credit is now being added.
If not, then save the return and close TurboTax. Uninstall TurobTax and re-install. Go back through the TurobTax program and see if this corrects the problem.
