What is a SS PIN # ? Do you mean they have an IP PIN from the IRS ? If so you must wait until they mail out the new one for the 2020 tax year which usually is mailed in January.
The IP PIN entry is not in the FILE section. It is in a completely different section of the TurboTax interview. Here are 3 ways to get to the right place to enter the IP PIN. You only need to use one method. You can choose which method works for you the best.
- With your return open, click in the top right corner on SEARCH.
- Enter the term IP PIN without quotes, ignore the dropdown menu while entering it, and instead click the magnifying glass on that same line.
- Then click on Jump to IP PIN.
Or here's a second way:
- With your return open, click in the left menu column on TAX TOOLS, then choose TOOLS.
- In the Tools window choose TOPIC SEARCH.
- Enter the term IP PIN without quotes.
- In the selection list highlight IP PIN and click GO.
Or here's a third navigation method:
- With your return open, in the left menu column, click Federal.
- Then at the top of the screen choose Other Tax Situations
- After that, if necessary, click on "See all uncommon tax situations" to see all the topics in that section.
- In the "Uncommon tax situations" list, scroll down to Other Return Info, and expand to see the subtopics, one of which is Identity Protection PIN.
