Sorry, can't be done with the Online software...that capability was remove several years ago.
Only the desktop software allows ItsDed downloads from any ItsDed account.
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A pain I know, but in the future, she should use your UserID/pwd to log into ItsDed (if you are willing to share it)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
