in forms mode go to form 8889-t to see what happened. maybe something was answered incorrectly. note that we can not see your return.
if that doesn't help
You are asking from TT Live, for which you paid extra. Please contact a rep.
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
but you may never get through because this is the last day for timely filing without an extension and there are hundreds of callers.
