@ whoppmeyer wrote:
I'm using a Mac and I am still unable to have my desktop Turbotax access my online ItsDeductible Online account.
This is an old thread from two years ago that transferred into this new community forum in June of 2019. Unfortunately, all those old threads that transferred in were given the transfer date instead of their original date.
In any case, you didn't say exactly what the problem is when you try to import from ItsDeductible into your Mac. So we don't know what you are seeing and whether there are any error messages.
I don't use a Mac, but can ask someone to help you. In the past some Mac users had trouble with their "keychain access" preventing them from logging into ItsDeductible through the TurboTax program. I don't know enough about keychains and resetting that to explain it. See the FAQ below.
Is it this?
FAQ: https://ttlc.intuit.com/community/bugs-and-error-messages/help/turbotax-mac-connection-problem-when-...
If you continue to have problems, please describe it in full. I can ask someone to assist you or tell you how to phone TurboTax Support.
