@JeannePeterson
Which problem? there are two different ones being delved into here
1) You don't delete the $ sign....you only need to deal with what comes after. AND only the "$0" (on a windows Desktop) has a separate solution, not being talked about here (yet...until you describe your system & software further if #2 below doesn't apply to you)
2) Desktop software? or Online software?
....a) Deleting cache won't do anything for the Desktop software....but for the "Desktop" software.
BUT....b) IF you are using a touchscreen/tablet, you can't select and make the entry on a touchscreen (as noted by @cfreisleben ) you need to get a mouse to select the field, or use an attached keyboard touch-pad to select the field and then make the entry. (or log out and use a different computer with mouse/touchpad.) I confirmed that annoying situation with my Surface Pro 4.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
