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Deductions & credits
There are several child-related credits you *may* get if you have a dependent child.
You might be getting the Child Tax Credit--that is not all a refund--it lowers the tax you owe, up to $2000 per child, but if you do not owe tax then you may not get the full amount of CTC. In some cases, you could qualify for the "Additional Child Tax Credit" which is a refundable credit, and would increase your refund. If you qualify for this credit, TurboTax calculates and automatically adds it to your refund.
You might be able to claim the child and dependent care credit if you paid someone to take care of your child so you could work. This is not a refundable credit, so it will not be in your refund. It can lower the tax you owe.
You might qualify for Earned Income Credit, which is a refundable credit if you worked and earned income. The EIC is based on the amount you earned. If you do qualify for EIC, TurboTax automatically calculates the amount and adds it to your refund.
Look at your 2018 tax return to see the child-related /dependent credits you received:
Child tax credit line 12a
Additional Child Tax Credit line 17b (schedule 8812)
Credit for Other Dependents line 12a
Earned Income Credit (EIC) line 17a
Child and Dependent Care Credit line 12 (comes from Schedule 3 Form 2441)
The dependents you listed are on the first page of your Form 1040 below your address.
https://ttlc.intuit.com/questions/1900923-what-is-the-child-tax-credit
https://ttlc.intuit.com/questions/1900643-what-is-the-child-and-dependent-care-credit
https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant
There has been lots of hype in the news about the new $2000 Child Tax Credit. Unfortunately, some people do not yet understand that it does not mean they will automatically receive $2000 per child just for filing a tax return.
Do not assume your refund will include $2000 per child for child tax credits. It does not work that way. The CTC is used first to reduce your tax liability to zero. After that, there is a refundable portion —up to $1400 — called the Additional Child Tax Credit that is calculated based on the amount of income you earned. You do not necessarily get the maximum amount. You get 15% of the amount of income earned above $2500--UP to the maximum amount possible.
If your child turned 17 in 2018, even on the last day of 2018, you do not get the child tax credit. There are no exceptions to the rule. You can still claim your child as a dependent.
Your child must have a Social Security number to get the CTC.
If your child was born in 2018 you need to say the child lived with you for the WHOLE year.
If your child lived with you for less than half the year you cannot get CTC.
If you did not earn at least $2500 you cannot receive the child tax credit. Beyond that amount the CTC you receive is affected by your tax liability and the amount you earned. You might not get the full $2000 of CTC.
The child tax credit is reduced by $50 for every $1000 of AGI over these limits:
Married filing jointly $400,000 (CTC disappears at $440,000)
Single, Head of Household, Married Filing Separately or qualifying widower $200,000 (CTC disappears at $240,000)
Look at your 2018 tax return to see the credits you received:
Child tax credit line 12a
Additional Child Tax Credit line 17b (schedule 8812)
Credit for Other Dependents line 12a
https://ttlc.intuit.com/questions/1900923-what-is-the-child-tax-credit
As for your questions about custodial and non-custodial parents--either divorced or never-married parents. The custodial parent has the right to get Earned Income Credit (IF they have the income earned from working that falls within the parameters to receive EIC), the childcare credit, and may file as Head of Household.
If the custodial parent signs a Form 8332, then the non-custodial parent can get the child tax credit. The non-custodial parent cannot get EIC for the child nor claim the child care credit, nor can the non-custodial parent file as Head of Household based upon claiming that child.
The thing that "went away" with the new tax law is the personal exemption you used to be able to get for each dependent. In 2017, you could get a personal exemption of $4050 for each dependent claimed--which lowered the amount you were taxed on. Personal exemptions were eliminated by the new tax laws for 2018 and beyond. But your standard deduction almost doubled.