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Cannot import ItsDeductible data. Keeps trying to use Keychain.
When I try to import from ItsDeductible, it asks if I have an account and I click the Yes button.
From there it asks me to enter my Keychain password to authenticate. Even though I enter it correctly it never works. The only other option is to Deny. If I click that then it always gives me an error window with the following. At this point there is no way past this screen to enter my credentials and import the data - thus blocking my entire return.
"There was a connection problem.Please check your Internet connection. This problem could be caused by intermittent or limited Internet service. Make sure your wireless connection is working or your network cable is plugged in.
If you are unable to reach the site, you can call
1-800-4-INTUIT (select the option for TurboTax when prompted)."