I eventually connected with Customer Support and a very helpful representative. Essentially, he had me plug in a false number for my MA withholdiing (I used $0) and recalculate--which of course shot my tax due to MA way up. Then I attempted to file the federal return electronically but the software insisted on fixing other, newly discovered "errors" on my MA return, which I again faked. Finally I got to e-file federal, went back, corrected the state return and printed the state return for mailing. Unfortunately, the pages don't have signature blocks and the like since it still thinks I'm filing electronically. Not sure it's going to work.
Intuit has already refunded my state filing fee to my credit card.
I called the Massachusetts Dept of Revenue to ask why I couldn't file electronically with my withholding greater than 50% of my earnings. News to them, they said. They promised to research it and get back to me.
