Thank you for your supportive comments. This has been a nightmare. I finally spoke to someoine from TT support for 1 1/2 hours. She was able to see my screen and the problem. She is the first TT person to even acknowledge that there is a problem. We tried all sorts of things to fix the problem, and still no solution. The only workaround was that she gave me a coupon to get TT premier on the online site, and I have to do my taxes all over again to file. I wonder what May 16th will be like when millions of people who waited until the last minute to do their taxes and find out they can't efile. I'm so mad and frustrated that I need to put my taxes down for a few days before I start throwing things. But hey!! I'm earning all sorts of badges on the support page! Woo hoo!
