Unfortunately, you won't be able to upgrade to TurboTax Live support, but with TurboTax Premier, you are able to contact phone support for assistance with your tax return. You can contact support by following the instructions here What is the TurboTax phone number?
If you had no Hawaiian income, you would not need to file a nonresident return for Hawaii. Married couples may elect to file separate Hawaii returns even if they filed a joint federal return. Both spouses must figure tax using the same method (either standard or itemized deductions)
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