Won't Connect to Store to Pay for E-File

I am trying to e-file my federal and California returns.  TurboTax sends me to a screen to complete my purchase.  I click the Complete button to be sent to online store to pay the $20.  I click it and nothing happens.  I close it.  Then start over.  I click "We can help you there" after the phrase Having trouble with your purchase or internet connection.  Nothing happens when I click that either.  I'm stuck.  Only option is to not e-file (which I don't want to do).  Does anyone have any thoughts about how to get around this?