I e-filed my Federal return and it was accepted. I only have the option to mail my NYS return even though I paid to e-file.
I get the following message "E-File is not available because your tax return includes a tax situation that can't be e-filed. " I have the following forms included with my state return, IT-201, IT-215, IT-2105.9, IT-558, IT-2105. All are available for e-filing, so why can't I e-file?
I have spoken to TT support 10 times and no one has any idea what is wrong.
I was told to print out my return and sign and date it then scan and upload it to documents, which I did, but there is no way to e-file my uploaded signed return.
Please help!
Thanks.
