- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
State tax filing
I received a message from you that my California tax return had been rejected due to an error in your software. I cannot find anyone to call as to direction. Has this already been fixed? (I cannot fix your software) What do I do next?? I have used TurboTax for 20 years. Not happy when there are glitches and no one to contact. I also get conned into purchasing the protection plan due to the fact that it is not friendly in taking my credit card. So all the extra charges and here I am not knowing what to do next. This is frustrating - a good way to lose customers. It seems to me if you caused the problem you should give better instructions or just re-e-file it??? Is this going to cost more money?? If so you can be sure it will end up in your loss of customers. It would be nice to speak to someone. [phone number removed] Maxine M