Here are a couple of things you can try to resolve this issue:
- Download the latest Windows updates, especially if TurboTax was running fine before and only recently started acting up.
- Download and install the latest version of Java for your computer. Then clear your Java cache.
- Select Start Control Panel and then select Regional and Language Options.
- Make sure the language is English (United States).
- On the Languages tab under Text services and input languages, select Details.
- Under Preferences, select Language Bar.
- To turn text services off, select the Turn off advanced text services checkbox.
- Select Yes if prompted to confirm your selection.
For further assistance, please reach out to our phone support team for one-on-one help: What is the TurboTax phone number?
Reference: Troubleshoot installation and running TurboTax for Windows
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
