Don't understand what the problem is. If you've been using the Desktop program every year you should know it is 19.99 (now $20) to efile each state return. Or you can print and mail state for free.
Where did you buy Deluxe? Deluxe comes 2 ways, Deluxe with a free state program download and Deluxe without state for states that don't have an income tax.
The free state refers to a free state PROGRAM DOWNLOAD, not filing a state return. It doesn't need to explain that printing and mailing is free. Only that there is a 19.99/24.99 fee to efile a state return.
You get one free state PROGRAM download to prepare unlimited state returns. Some people need to file in more than one state so they have to buy another state program.
