Well once the online program has closed for the year the downloaded program is your only free option.
You should not need to pay ...
- Go here to go to our Contact us page.
- Select your product (CD/Download Mac or CD/Download Windows), your edition (Basic, Deluxe, etc.), ask your question, then select Continue.
- Enter your contact info, then select Get the phone number.
The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.
Or tell us what you are trying to change and maybe we can help from this forum.
