I apologize for your frustration. The closer we get to the filing deadline, the higher call volume we receive which results in delays.
Please see the link below for our current hours as you may get assistance earlier or later in the day when the call volume decreases.
Contacting TurboTax for support
You can also try clicking on the Help button on the top menu bar of your program.
- Then select TurboTax Help Center.
- A popup window will pop up and allow you to type in a search or ask for help.
- Once you type in your information here, you will also be prompted to have someone call you if needed on the next screen. You will need to enter your information in this section.
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