Yes, this issue can be resolved. Click the link for more details about troubleshooting the installation and consider re-downloading the state
If you are still experiencing unexpected results, please call in to TurboTax - click the link for your call-in options - and tell them you were given this message from the TurboTax Employee Experts in Community for the Call Center Team:
- your program is not updating.
- This is a known issue.
- The solution is for the call center pro's to push you
- first the federal software, and
- then the state.
- Everything will work after the new download.
@abolters
