Please see the E-file requirement on the NY website: E-file Mandate
You are required to electronically file your return if you meet all three of the following conditions:
- you use software to prepare your own personal income tax return;
- your software supports the electronic filing of your return; and
- you have broadband Internet access."
Since TurboTax does not allow you to e-file your return, you can go ahead and print and mail your return.
How do I print and mail my return in TurboTax Online?
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