I would recommend you review your input in the My Info section of the return.
- Select "Edit" to the right of your name.
- Scroll down the page and review the answers to your questions.
- Ensure your answers to the state you lived in and any other state questions are answered correctly. This is important if you are earning income in another state but living in Virginia or vice versa.
- Go back into the W-2 input under income. Select Edit for any W-2 forms and scroll down to box 15, State & Local Taxes. Confirm your input against your W-2 forms. Do the same for any other sources of income.
Once you confirm the input here, proceed to the state interview section.
Confirm your input and answers under the "General Info" section under the state.
If this does not resolve your issue, I suggest you contact us directly.
Contact TurboTax
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