@stevezoll1 wrote:
Have the same issue for Mass state software. Any fix yet?
So are you having the same issue as the threadowner where you try to install the state software to being preparing your state return but involved in a loop that won't let you install and start the state return? If so, see if this FAQ addresses your issue:
FAQ: State loop indicates TurboTax is "up to date" after updating, but won't allow you to start your state software
https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...
NOTE: If your state update loop occurs when efiling the finished MA return, then that's a different issue. If you have finished the MA state return but having an update loop when trying to efile then report back.
