If you don't see the option to delete your state (you'll probably see Edit instead), you've already paid your TurboTax fees (including the state fee) or registered your free version while the state was on your return. If you've done either of these things, you can't delete your state return.
Since deleting your state return is not an option, you are left with the following options:
- You can create a new account and start over with a blank slate, which is a good idea if you are a new TurboTax user and you don't have a lot of history in your account. OR
- You can switch to the Free File program if you qualify. If you can answer Yes to any of these questions, you qualify:
- Is your adjusted gross income (AGI) $36,000 or less?
- Were you active duty military in 2019 with an AGI of $69,000 or less?
- Do you qualify for the Earned Income Tax Credit (EIC)?
Use the link above for instructions if you qualify and are interested. You can't sign in from TurboTax.com; the Free File program has its own website that you have to use to access the program.
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