I followed the directions provided to add my one free state on Premier and purchased an additional second state. Turbotax seems to think I received both states and the start button for each appears on the screen. We even received a Turbotax email acknowledging our purchase of the second state. However, when I push the start button for either state, I getting a message that Turbotax is "Getting your state" and then tells me "Your software is up to date." However, the State section does not open. Any suggestions on how to make it work?
