@ Rich23 wrote:
I have the same problem
How do I down load the fix , can I find that on Turbo Tax web site
Wish I never paid for the state. Turbo Tax is doing a very bad support for its customers . They have no problem taking my money then walk away
Had to vent , sorry
Rich
I assume you're using desktop software (CD/download), but you didn't specify an operating system. See if this FAQ addresses your issue. It has the MA manual update (Windows version.)
https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-t...
If you need additional help, here's how to reach Customer Support:
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
You can use this contact form to get a phone number, or it may allow a call back. Be sure to indicate the CD/download product, which OS, which edition.
https://support.turbotax.intuit.com/contact
