[Filter: PII] Tetsuo's post body matched "r:[\w\d]{4}-[\w\d]{5}-[\w\d]{5}", board "204".


[Filter: PII] Tetsuo's post body matched "r:[\w\d]{4}-[\w\d]{5}-[\w\d]{5}", board "204".


Post Subject: Re: Unable to transmit IL state return


Post Body:


OMG!!
I was able to finally transmit.
I am attaching the message that was sent to me that solved my problem.
I called Turbotax and did exactly what @ChondelLO  told me to do.  
None of the suggested workaround had worked.
They pushed a new state to me.  Once it was downloaded, I was able to transmit.

 


 

 


 

 ChondelLO
Employee TurboTax Specialist
 

 


Please contact Customer Care and let the agent on the phone know that this is a known issue and that you need to be pushed a download; a federal soft and then a state. Once the new download is pushed, you should be able to e-file with no further issues. To contact Customer Care please click the link below.


 


What is the TurboTax phone number? - Community


Body text "lumn-alley-right" matched filter pattern "r:[\w\d]{4}-[\w\d]{5}-[\w\d]{5}".


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