@marilea1942 wrote:
No, I have never used a FREE addition. Normally, it cost me $40.00 and I have both the federal and state all at once. Haven't had to purchase State separately. I will take this to the Better Business Bureau.
The way your post reads, sounds like you used the TurboTax software installed on your personal computer.
The Basic desktop edition is $39.99 and Never has had the state program included in the purchase price. If you had purchased the Deluxe desktop edition or higher there is one free state program Download included in the purchase price - TurboTax desktop CD/Download editions - https://turbotax.intuit.com/personal-taxes/cd-download/
The state programs when used with the desktop editions are $39.99 each. When e-filing a state tax return using the desktop editions there is a $19.99 e-file fee for each state return e-filed. This charge can be avoided by printing and mailing the state tax return.
If you chose the totally optional Refund Processing Service to pay the State e-filing fee with the federal tax refund, there is a $39.99 service charge for this option. This service charge could have been removed at any time before filing the tax return and pay the state e-file fee with a credit card.
